CANCELLATIONS AND REFUNDS

CANCELLATIONS AND REFUNDS
The cancellation policies outlined below take into consideration the costs SAT incurs long before groups ever depart.
Notice of cancellation from a tour will only be accepted from the participant, his or her legal guardian or the group leader.
The date of cancellation will be determined by the date on which SAT receives written notice to:
Studio Arcobaleno Tour
Via E. Forlanini, 52
20862 Arcore, (MB), Italy
Ph (+39) 039-305891 / 039-9796381  Fax (+39) 039-9300155
amministrazione@studio-arcobaleno.it

Cancellation refunds can only be made to the person whose name appears on the account; monies cannot be transferred to another account. 
The refunds will be made within 50 days from the request.  

1. STUDIO ARCOBALENO TOUR STANDARD CANCELLATION POLICY
90 days or more prior to departure: Full refund less a $ 250 cancellation fee*.
89 to 66 days prior to departure: Full refund less a $ 450 cancellation fee*.
65 to 30 days prior to departure: Refund 50% of the Program Fee*.
29 days or less prior to departure: No refund will be issued.  

2. CANCELLATION WITH REPLACEMENT**
90 days or more prior to departure- Full refund less the non-refundable $250 cancellation fee*.
89 - 66 days prior to departure - Full refund less a $ 350 substitution fee*.
65 days or less prior to departure- Replacement can no longer be accepted.    
* Non-refundable fees are also deducted from refunds.
** When a participant cancels the reservation but finds a person to replace him or her for the same Program.